Booking a Consultation
For all new clients, a consultation is required before booking your first hair removal treatment. This allows us to ensure you receive the highest standard of care and achieve optimal results tailored to your specific needs. Please note that any bookings made prior to attending this essential consultation will be cancelled.
How to Prep for a Consultation
Let Your Hair Grow Out
Please let your hair grow out for 3-5 days. We understand how difficult this can be for some clients, however, this timeframe is needed in order to get the best snapshot into your hair removal needs.
Arrive 10-15 min early
We kindly ask that you arrive 10-15 minutes early for your consultation. This will allow you to complete any necessary paperwork and ensure we have all the information required to make the most of our time together.
Where are we located?
We are located in the Maynard Office Center at 1210 SE Maynard Rd, Suite 104, Cary, NC 27511. Our office is part of the Cricket East Side Salon, and you will see signs directing you to our location. Both our office and the salon will be clearly marked outside the door for your convenience.
Things to Know—Office Policies
48-Hour Advance Cancellation
To ensure we can accommodate all our clients' needs, we require 48-hour advance notice for any appointment changes or cancellations through our online booking system. Failing to provide this notice will result in a $50 cancellation fee - a necessary policy to minimize disruptions and optimize our schedule.
No-Show Policy
When scheduling an appointment, you'll be required to provide your credit card information to schedule your appointment. This policy is in place as a precautionary measure against no-shows or late cancellations - if you fail to attend your appointment or do not cancel within 48 hours, you will be charged $50. Also, we will not be able to extend another free consultation in this case.
Late Arrival Policy
Please arrive 10-15 min early to fill out your paperwork. Arriving right on time or late may result in having to reschedule your appointment for a later date, as we must adhere to our schedule to accommodate all clients. In this case we may not be able to extend another free consultation.
How to Book a Consultation?
Manage Appointments in Square App
Our online booking system, Square, offers a convenient way to manage your appointments, allowing for easy scheduling, rescheduling and cancellations through a user-friendly interface. Plus, you will receive automatic reminders so that you never miss an appointment.
Can’t find your preferred appointment time?
No worries, simply sign up for the waitlist through your Square account. Just select your service, click next and look for the “Join Waitlist” option at the bottom of the page. If your preferred time becomes available, you’ll be notified.
Leaving a message in Square?
Please leave a message in Square ONLY if you need to update your medical history. We do not review these messages until your appointment time, so we cannot respond to general inquiries.
Notes on this page—not for clients view, just notes
What about explaining the different consults we have?
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What if they have questions, send them to contact us page?
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Address pricing questions—like if you are interested in Laser pricing will be given when evaluated during your consultation?
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Add links to Square for appointment booking in addition to adding a link at the bottom of the page?​